Refund & Return Policy

Customer satisfaction is important to us. We carefully inspect and pack all orders before shipping.

Returns

Due to the perishable nature of mangoes and other fresh products, we generally do not accept returns after delivery.

Damaged or Incorrect Orders

If you receive:

  • Damaged mangoes

  • Incorrect products

  • Missing items

Please contact us within 24 hours of delivery and provide clear photos of the issue.

Refund Eligibility

A refund or replacement may be approved if:

  • The product was damaged during transit.

  • The wrong product was delivered.

  • The order could not be delivered due to our error.

Refund Process

Once your request is reviewed and approved:

  • Refunds may be issued through the original payment method or bank transfer.

  • Processing may take 5-10 business days depending on the payment provider.

Non-Refundable Situations

Refunds will not be issued if:

  • The customer provides an incorrect address.

  • The customer is unavailable to receive the order.

  • The product quality issue is reported more than 24 hours after delivery.

  • Normal variations in size, color, or ripeness occur, as these are natural characteristics of fresh mangoes.

For assistance, please contact our customer support team.